VennWisdom Privacy Policy
As of: March 18, 2026
1. Introduction
VennWisdom (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or use our website at vennwisdom.com. By using our site, you agree to the practices described in this policy.
2. Information We Collect
We collect the following categories of information:
Information you provide directly:
Name and email address (e.g., when registering or contacting us)
Payment information (e.g., billing details processed securely via our payment provider)
User-generated content (e.g., posts, submissions, or other content you create on the platform)
Information collected automatically:
Usage and analytics data (e.g., pages visited, time spent, clicks, and interactions)
Device and browser information
IP address and approximate location
2A. Questionnaire & Personal Goal Data
VennWisdom may invite you to complete questionnaires to help personalize your wellness experience (for example, goals related to health, fitness, or personal development). The information you provide is treated as confidential and shared only on a need-to-know basis with the following:
Internal staff: To operate, support, and improve the platform.
Recommended coaches or experts: Only with your explicit consent at the time a recommendation is made.
Partner service providers: Limited to what is necessary to deliver a recommended service, and only with your prior approval.
Automated systems: Our AI and algorithms may process your anonymized responses to generate personalized recommendations without human review.
No coach, partner, or external party will receive your questionnaire data without your explicit opt-in consent. You may withdraw consent at any time by contacting us at admin@vennwisdom.com.
2B. Sensitive & Health-Related Information
VennWisdom is a wellness and lifestyle platform and does not provide medical advice, diagnosis, or treatment. If you voluntarily share health-related information through our questionnaires (such as medications, conditions, or other personal health details), please be aware of the following:
This information is used solely to refine and personalize your wellness recommendations.
It is treated with the highest level of confidentiality and accessed on a strict need-to-know basis.
It will never be shared with coaches, partners, or third parties without your explicit consent.
VennWisdom is not a covered entity under HIPAA and this platform should not be used as a substitute for professional medical advice.
2C. Therapist & Mental Health Referrals
In some cases, VennWisdom may recommend that you work with a licensed therapist or mental health professional as part of your personalized wellness plan. If such a referral is made, the following applies:
Consent required: No information will be shared with a referred therapist or mental health provider without your explicit, informed consent.
Collaborative sharing: Where you agree, only the relevant information needed to support your care will be shared — determined jointly with you prior to any disclosure.
Minimum necessary: We apply a minimum-necessary standard — sharing only what is directly relevant to the referral, not your full profile.
Not a clinical relationship: VennWisdom facilitates referrals but does not establish or manage a clinical or therapeutic relationship. Once referred, your relationship with the therapist is governed by their own privacy practices and applicable professional standards.
Right to decline: You may decline a referral or revoke consent to share information at any time without affecting your access to other VennWisdom services.
We strongly encourage you to consult a qualified healthcare or mental health professional for any clinical concerns. VennWisdom’s recommendations are wellness-oriented and are not a substitute for professional mental health treatment.
3. How We Use Your Information
We use the information we collect to:
Operate, maintain, and improve VennWisdom
Process payments and fulfill transactions
Display and manage your user-generated content
Respond to your inquiries and provide customer support
Send relevant updates or communications (with your consent)
Analyze usage trends to enhance the user experience
Comply with applicable legal obligations
4. Sharing of Information
We do not sell your personal information. We share data only in these limited circumstances:
Analytics tools: We use trusted third-party analytics services to understand how users interact with our site. These providers receive limited usage data and are bound by confidentiality agreements.
Legal requirements: When required by law or to protect the rights and safety of VennWisdom or its users.
5. Payment Information
We do not store your full payment card details on our servers. Payment transactions are processed by a trusted, PCI-DSS-compliant payment provider. Please review your payment provider’s privacy policy for details on how they handle your financial data.
6. Cookies & Tracking
We use cookies and similar technologies to improve functionality and support analytics. You may control cookie preferences through your browser settings. Disabling cookies may affect certain features of the site.
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your personal data at any time by contacting us.
8. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal data
Opt out of marketing communications at any time
Request data portability
Lodge a complaint with a data protection authority
9. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Children’s Privacy
VennWisdom is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Your continued use of VennWisdom after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out:
VennWisdom
Email: admin@vennwisdom.com